Our support, training and Customer Success Teams are devoted to making your marketing a success. We're here to grow alongside you as you develop skills, adopt new technologies and seek to achieve 'perfectly targeted marketing'.
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For enterprise organizations and newcomers to the world of analytics, you can hit the ground running with our BlueVenn Onboarding and Professional Services Teams.
Through the sales process we gather the information as we go to ensure that from day one we're ready to initiate a kickoff meeting to begin a smooth introduction to BlueVenn.
We also provide a range of first class training options that can be provided online, on-site or at one of our group training classrooms where users can also network and be part of the BlueVenn community.
We're on hand to support you every step of the way. Every BlueVenn customer gets access to our online portal where you can find FAQs, advice, guidance and video content. We also offer additional support packages for anyone that wants additional support services. Sometimes you want a bit of extra hand-holding at the outset, so we provide flexible options to suit your needs.
Our dedicated Customer Success Managers provide consistent weekly contact, whilst our team of experienced support engineers ensure a stable and powerful customer journey platform that delivers ongoing marketing success.
With BlueVenn, you can visually create a journey and see how it links to others. It’s a much better way to think about the conversations we are having with our customers.
Group Head of Customer Development,
International Personal Finance
BlueVenn adds the opportunity to integrate near real time data sources with historical behavior and predictive models to plan ‘live’ campaigns through e-channels, bricks and mortar or any other touchpoints.
CRM Data Warehouse Manager,
AAA (American Automobile Association)
What I love is how easy it is to find a new data source then load it, link it, use it! For one project it took just 15 minutes to get the data in, 30 minutes to do analysis and within an hour we had full trending analysis of our customer reviews over the last 2 ½ years.
Head of CRM,