Customer experience is increasingly determining the success or failure of the physical store, with consumers demanding personalized experiences at every stage of the customer journey. To succeed, marketers need to move out of their comfort zone to influence company-wide culture, develop new customer-centric processes, and work with IT to rebuild technology and data foundations that may have been broken for a long time. In this workshop we’ll take you through proven methodology that bold marketers can follow to make their customer data strategy meet the sky-high cross-channel expectations of the modern consumer, with a focus on 5 key elements to transform the business: data, technology, culture, processes and people.
This webinar will be conducted by BlueVenn, the leading Customer Data Platform and Omnichannel Marketing Hub, alongside its certified implementation partner Avanci, experts in CRM and Customer Intelligence solutions.
If you'd like to know how to get access to the features early as part of our BlueVenn BETA program then please express your interest here or speak to your BlueVenn Account Manager.
Alternatively, look out for these new features on June 30th and don't forget full documentation and help files are available on the BlueVenn Help Centre and Knowledge Base.
If you're not yet on the latest BlueVenn technology but want to know more, or to arrange a demonstration, then please speak to your BlueVenn Account Manager, or email the Customer Success Team at firstname.lastname@example.org.