Connect all your online and offline marketing channels to deliver a contextual omnichannel customer experience, in real-time
Customers don’t think about channels – they navigate the journey that's best for them. That’s why it is more important than ever for marketers to provide a contextual, omnichannel customer experience - and BlueVenn gives you the power to do just that!
With BlueVenn Customer Journey Management you get:
Campaigns and customer journeys can be executed seamlessly across all your channels; through email, digital, direct mail, push messaging, social and more.
And as customers make decisions along a journey, BlueVenn uniquely allows for automatic tagging of customers based on their behaviors that will help to personalize and optimize every future interaction across different journeys. We call this total cross-journey optimization and an "air traffic control" view of your customer journeys.
With the BlueVenn Marketing Platform, you can visually create a journey, see how it links to others and match our campaign planning to the journey that a customer is taking outside of our organisation. It’s a much better way to think about the conversations we are having with our customers.
Ian Longley, Group Head of Customer Development, IPF
400+ customers | Thousands of users | Millions of uniquely targeted campaigns