Assessing the impact of the EU/US Privacy Shield announcement on your MarTech stack

On July 7, 2020, the EU/US Privacy Shield was deemed invalid by the Court of Justice of the European Union (CJEU) as part of its ruling in Data Protection Commissioner v. Facebook Ireland and Maximillian Schrems. In the simplest possible terms, this means that the transfer of European Personally Identifiable Information (PII), or data from which any specific European citizen can be identified, to the US is now illegal. It also means that around 60% of the companies transferring data out of the EU are breaking the law as we speak. But what was the Privacy Shield for, what does the fact that it no longer exists mean in practice to marketers, and what steps can companies take to ensure they stay on the right side of the law?

Topics: privacy GDPR data privacy Privacy Shield EU/US Privacy Shield Safe Harbour Safe Harbor

Why multi-touch attribution demands a Customer Data Platform

When 55% of marketers globally are seeing their budgets cut or frozen, and customer purchase behaviors are changing rapidly, the need for increased efficiency is critical. Marketers looking to do more with less,  and defend budgets and resource, are therefore investing in multi-touch attribution solutions to help measure the effectiveness of their campaigns and marketing strategies.

Topics: attribution attribution modeling multi-touch attribution

Build or buy a CDP? 6 critical factors to consider when making your decision

A Customer Data Platform has the potential to revolutionize your business by ingesting data from each one of your marketing platforms, unifying it to create a single source of truth for customer data, then using that information to power marketing campaigns for better prediction, targeting and personalization. But the decision to build or buy a CDP isn’t one that any company should take lightly, as it will have repercussions throughout your brand for months, or even years, to come. It will affect the setup time before you can start benefiting from your new technology, it will affect the costs you’ll need to factor into the budget, and it will have lasting impact on your ability to compete in what, at the moment, is a very turbulent and uncertain market.

Topics: data management Customer Data Platform data unification cdp martech CDP market

Happy Birthday, John Venn! Five fun facts about our favorite mathematician

BlueLlull. BlueLeibniz. BlueEuler. If our name had been inspired by anyone else, BlueVenn just wouldn’t be the same. Sure, John Venn may not have been the first to use schematic diagrams to represent set collections and all their possible logical relations, but he was the first to popularize them.

Topics: Article

Using identity resolution to understand your customers and optimize omnichannel marketing

As we all know, the world changed with the outbreak of COVID-19 and that change has dramatically affected our customers’ buying behaviors. A recent survey found that 41% of respondents are now shopping online for things they would normally purchase in-store. While this change in behavior may be through necessity, it does however create many issues for marketers who are under increased pressure to keep up with these changing demands, and ensure they provide a personalized and meaningful customer experience, no matter the customer’s chosen engagement channel(s).

Topics: omnichannel Customer Data Platform identity resolution

Infobase and Vault select the BlueVenn CDP for omnichannel marketing and customer insights

Raleigh, NC and New York, NY, June, 2020 - BlueVenn, the multi award-winning Customer Data Platform and Journey Orchestration vendor, has announced that Infobase, America’s leading cloud-based subscription provider of educational content through high-quality video and database resources to colleges & universities, K-12 schools and enterprises, has chosen its multi-channel marketing technology to improve customer insights across the business, and empower the marketing team with the tools to create highly personalized cross-channel marketing campaigns.

Topics: Latest News & Press Releases

BlueVenn announce partnership with InfiniteIQ Consulting

Raleigh, NC and Atlanta, GA, June, 2020 - InfiniteIQ Consulting, a nationally recognized technology and data management consulting firm, and BlueVenn, the leading Customer Data Platform (CDP) vendor, have announced a new strategic technology partnership focussed on helping healthcare, financial services, insurance and retail organizations make better sense of their customer data, and improve their omnichannel personalization and customer analytics capabilities.

Topics: Latest News & Press Releases partner

What is Next Best Action and how to use it to evolve the customer experience?

Next Best Action (also known as best next action, next best activity or recommended action), is a customer-centric approach to marketing that considers multiple different actions that could be taken for a specific customer and then decides on the best one to provide. Moreover, Next Best Action commonly requires the need for automated self-learning decisions, using machine learning, to make a decision in real-time that will improve the chances of a conversion at the moment that a customer is making a purchase decision.

Topics: predictive analytics marketing automation next best action

What’s in the latest 2020.2 Update?

The BlueVenn Marketing Hub combines two powerful omnichannel marketing tools - the powerful BlueVenn UNIFY Customer Data Platform to unify customer data into a single view of the customer, and BlueVenn ENGAGE for customer analytics, segmentation and advanced omnichannel marketing automation.

Each year, BlueVenn releases 4 major software updates and we’re delighted to announce a range of new and updated functionality in version 2020.2 to help our customers on their path towards personalized, 1-to-1 marketing.

Topics: BlueVenn update

BlueVenn selects b.telligent to support its Customer Data Platform expansion into Germany and Switzerland

Topics: Latest News & Press Releases