Customer Success Team

Meet some of the people who help at BlueVenn

Andy Minshall

Andy Minshall

Customer Success Director

Andy leads our Customer Success operations across the business, this includes product education, user adoption and success program management for the team to ensure our customers reach their objectives for investing with BlueVenn.

Andy is a Fellow of the Learning and Performance Institute, carries over 18 years’ experience of working with users of marketing technology and has trained, coached and consulted with hundreds of businesses across the globe.

Email Andy


Dan Taylor

Dan Taylor

Customer Success Manager

Dan originally joined BlueVenn’s sister company, BlueSheep, in 2014 as an Outsourced Services Consultant and then later moved to the BlueVenn’s Customer Success team.

Combining this experience with his BSc Hons in Marketing and Digital Multimedia and 10 years’ of client facing roles, Dan is able to provide a wealth of knowledge and appetite on how best to utilise the tools available to our clients.

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Thom Valentine-Edwards

Customer Success Manager

Thom joined the BlueVenn team one year ago, and has a whopping 10 years’ experience in customer relationship roles.

He’s currently working with some of our biggest retail & insurance clients, helping to deliver tailored solutions to meet their specific business objectives and marketing strategies.

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Kirsten DiChiappari

Kirsten DiChiappari

Customer Success Manager

Kirsten manages all aspects of the US customer activity for BlueVenn and LEAP Media Solutions. Within her role she supports the implementation, adoption and ongoing use of our platform to enable customers achieve marketing objectives and ROI.

Kirsten has over 15 years’ experience in digital and traditional marketing strategy and consulting for the news media industry.

Email Kirsten